Krikey App's Terms & Conditions — Know before you play

1 Introduction & Applicability

These Terms & Conditions constitute a legal agreement between Krikey App and its users. By using the Krikey App website or app, opening an account, or using any of our services, you are automatically deemed to have accepted these terms.

Krikey App operates as a trusted and transparent platform in Bangladesh's online gaming market. Our goal is to provide every player with a safe, fair, and enjoyable gaming experience — and these Terms & Conditions are central to that commitment.

Krikey App reserves the right to amend these Terms & Conditions at any time. Changes will be notified on the website and the "Last Updated" date will be revised accordingly. We recommend checking this page regularly.

2 Eligibility & Age Restrictions

To register and play on Krikey App, you must meet the following requirements:

• You must be 18 years of age or older.
• Online gaming must not be legally prohibited in the country or region you are playing from.
• You may only operate one account — multiple accounts per person are not permitted.
• You must provide accurate personal information and identity details.
• You are not a person or entity on any prohibited list.

Krikey App may request your national ID or other verification documents at any time. Withdrawals may be temporarily held until verification is complete.

3 Account Registration & Security

When registering on Krikey App, you must provide your accurate name, mobile number, and other required details. Krikey App reserves the right to terminate any account created with false information, at any time.

• Only one account is permitted per person.
• Keep your password confidential — never share it with anyone.
• If you suspect unauthorized access to your account, notify us immediately.
• You are solely responsible for all activity on your account.
• To update the mobile number or email address provided at registration, please contact Support.

4 Payments, Deposits & Withdrawals

Krikey App supports popular Bangladeshi mobile banking methods including bKash, Nagad, and Rocket. Full payment instructions are provided below:

• Deposits must be made from your own mobile banking account.
• Transactions made through third parties are not permitted and will be suspended.
• Your account must be fully verified before you can make a withdrawal.
• For suspicious transactions, Krikey App may request additional information for investigation.

5 Bonus & Promotional Offers

Krikey App offers welcome bonuses, reload bonuses, cashback, and other promotional offers from time to time. Each bonus is subject to its own terms and conditions.

• Each bonus has its own wagering requirements — please read the terms before claiming any bonus.
• Each bonus applies once per account; claiming bonuses through multiple accounts is strictly prohibited.
• Bonus funds cannot be withdrawn directly — withdrawal is only available after completing the required wagering amount.
• Krikey App reserves the right to modify or cancel any bonus offer at any time.
• Accounts found to be abusing bonuses may be suspended.

6 Gaming Policy & Fair Play

All games on Krikey App are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. No result is predetermined.

• If a technical error affects a game result, the relevant round may be voided.
• In the event of a disconnection, results will be determined based on the data saved on the game server.
• In Sports Betting, any bet placed after the acceptance deadline has passed will not be valid.
• In Live Casino games, the dealer's decision is final.
• If you experience any issue during gameplay, please contact support within 24 hours.

7 Prohibited Activities

The following activities are strictly prohibited to maintain a fair environment on Krikey App:

• Gaming using bots, automation software, or artificial intelligence.
• Using multiple accounts to claim bonus benefits.
• Attempting unauthorized access to another user's account.
• Exploiting game vulnerabilities to gain an unfair advantage.
• Money laundering or transactions involving illegal funds.
• Harassing or disrespecting other players.
• Transaction using a third-party payment method.

8 Privacy & Data Protection

Krikey App takes your personal information very seriously. Any data collected during registration is used solely to improve our services and verify your identity.

• Your data is never sold to third parties.
• Information is not shared with any government authority unless legally required.
• All data is secured with SSL encryption.
• To learn more, visit our Privacy Policy View the page.

9 Account Closure & Suspension

Krikey App may suspend or close your account under the following circumstances:

• Violation of the Terms & Conditions.
• Registering with false or incorrect information.
• Account inactive for an extended period (over 12 months).
• At your own request.
• Due to legal or regulatory requirements.

You can close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

10 Changes to Terms & Contact

Krikey App may update these Terms & Conditions at any time. For significant changes, notice will be sent to your registered mobile number or posted on the platform.

Continued use of Krikey App after any changes takes effect will be considered acceptance of the updated Terms & Conditions. If you have any questions about these Terms & Conditions, please reach out to our Support team.

Support Email: [email protected]